Privacy Policy

Last updated: 1 July 2025

Boids Of A Feather Pty Ltd (ABN ) is a professional business and consulting services practice based in Melbourne VIC. We are committed to protecting the privacy of your personal information and to handling it responsibly, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, disclose and safeguard personal information when you visit https://boidsofafeatherau.space or engage our services.

1. The types of information we collect

The kinds of personal information we may collect and hold include:

• your name, job title and organisation;
• your email address and preferred contact details;
• information you provide when requesting a quote or making an enquiry about our services;
• business and project information you share with us for the purpose of delivering consulting services; and
• records of our communications and dealings with you.

We do not collect sensitive information (such as health, political or religious information) unless it is reasonably necessary for our functions and you have consented, or the collection is otherwise permitted by law.

2. How we collect personal information

We collect personal information in a variety of ways, including:

• directly from you, when you complete forms on this website, send us an email or correspond with us about our services;
• through our use of website analytics tools, which may collect technical information such as your IP address, browser type and pages visited; and
• from third parties, where you have consented to that disclosure or where it is otherwise permitted by the APPs.

Where it is reasonable and practicable to do so, we will collect personal information directly from you.

3. Why we collect and use personal information

We collect, hold, use and disclose personal information so that we can:

• respond to your enquiries and provide quotes for our services;
• deliver professional business and consulting services to you and your organisation;
• manage our business relationship with you, including invoicing and record-keeping;
• improve our website, services and client experience; and
• comply with our legal and regulatory obligations.

We will not use or disclose your personal information for direct marketing purposes unless permitted under the APPs, and you may always ask us to stop.

4. Disclosure of personal information

We may disclose your personal information to:

• our professional advisers, such as accountants and legal advisers, where reasonably required;
• service providers who assist us with hosting, analytics, email and administration, bound by confidentiality obligations;
• government bodies, regulators or law enforcement agencies where required or authorised by law; and
• any other person with your consent.

We do not sell your personal information to anyone.

5. Overseas disclosure

Some of our service providers, including website hosting and email providers, may store or process data on servers located outside Australia. Where personal information is disclosed to an overseas recipient, we take reasonable steps to ensure that the recipient handles that information in a manner consistent with the APPs.

6. Cookies and website analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. Cookies are small files stored on your device. Most browsers allow you to refuse cookies or delete them through your browser settings; refusing cookies may affect some features of the website.

7. Security of personal information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include appropriate technical and organisational safeguards. When personal information is no longer required, we take reasonable steps to destroy or de-identify it, unless we are required by law to retain it.

8. Access and correction

You have a right under the APPs to request access to the personal information we hold about you, and to request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email us using the details below. We will respond within a reasonable time and may need to verify your identity before providing access. There is no charge for making a request, although we may charge a reasonable fee for providing a copy of the information.

9. Making a privacy complaint

If you believe we have breached the APPs or mishandled your personal information, please contact us with the details of your concern. We will acknowledge your complaint promptly, investigate it fairly and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Contacting us about privacy

If you have any questions about this policy, wish to access your personal information, or would like to make a complaint, please contact our Privacy Officer:

Boids Of A Feather Pty Ltd
Email: ceo@boidsofafeatherau.space
Melbourne VIC, Australia

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. Continued use of this website after an update constitutes acceptance of the revised policy.

Ready to work with us?

Learn more about our services, read about why clients choose us, or request a quote today. You can also reach us through our contact page.